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Technical Support Executive
1262
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Technical Support Executive

Employer

NA

Job Title

Technical Support Executive

No. of Vacancies

15

City

Jaipur, Rajasthan, India

Description

Qualification / Eligibility Criteria:

  • Graduate in any stream with sound technical knowledge
  • BTech freshers can apply
  • Language capabilities – English (Excellent verbal and written skills are required)
  • Preference can be given to applicants with prior tech support experience in an international BPO
  • Preferred Tech Knowledge- Should have sound technical knowledge related to computers/ Device manager, computer management, BIOS, BSOD, editing software and operating system

 

Soft Skills:      

  • Customer Centricity – The mindset of “highest value for the customer” always willingness to help, demonstrate ownership, and attention to details
  • Communication Proficiency – Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability
  • Ability to understand the customer problem and provide solution or information as per company policies and process
  • Ability to compose grammatically correct, concise, and accurate paragraph/essay/letter
  • Good understanding of etiquette for written communication (both email and chat)

 

Flexibility:

Agent must be comfortable working in rotational shifts

Keywords

Technical Support Executive

Work Experience

0 years – 5 years

CTC (Annual)

Upto 4.8 LPA

Industry

Status

Active